Privacy

1. Introduction

We are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Data Collection

When you shop with us, we collect the following information:

  • Personal details: Such as your name, address, email address, and phone number.
  • Transaction data: Details about payments and products you’ve purchased.
  • Technical data: IP address, browser type, and other technology on the devices you use to access our site.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders.
  • Manage your account.
  • Improve our website and services.
  • Send you marketing communications, if you’ve opted in.

4. Third-Party Data Processors

We use third-party platforms to enhance our services:

  • WooCommerce: To power our online shop. 
  • Google Analytics: To analyze website traffic and user behavior. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Learn more about Google Analytics privacy here: https://support.google.com/analytics/answer/6004245?hl=en-GB.

5. Cookies

5.1. What are cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to remember your actions and preferences over a period of time, so you don’t have to re-enter them whenever you come back to the site or browse from one page to another.

5.2. How do we use cookies?

Our website uses cookies to enhance your browsing experience and collect information about how you use our site. Specifically, we use Google Analytics, a web analytics service provided by Google, Inc., to help us understand website traffic and webpage usage.

5.3. Google Analytics

Google Analytics uses cookies to collect information about how visitors use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

We have activated IP anonymization, which means Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.

5.4 WooCommerce

Our website uses WooCommerce, a popular e-commerce platform, to facilitate online shopping. WooCommerce uses several cookies to track visitors and enable the shopping cart functionality. Here are the main cookies used by WooCommerce:

woocommerce_cart_hash and woocommerce_items_in_cart: These cookies are used to track cart activity. They do not store personal data but allow the site to recognize your cart as you browse.

wp_woocommerce_session_: This cookie contains a unique code for each customer, allowing the site to find the cart data in the database for each customer. It does not store personal data.

woocommerce_recently_viewed: This cookie is used to display recently viewed products.

store_notice[notice id]: This cookie is used to keep track of whether a user has dismissed a site notice.

No personal information is stored within these cookies.

5.5. How to control cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site, and some services and functionalities may not work.

For more information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

5.6. Consent

By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

7. Your Rights

Under UK data protection laws, you have rights including:

  • The right to access – You can ask for copies of your personal data.
  • The right to rectification – You can ask to rectify information you think is inaccurate.
  • The right to erasure – You can ask us to erase your personal data in certain circumstances.

8. Changes to this Policy

We may update this policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this policy or your data, please contact us at info@jennifermackie.co.uk.